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Management consulting resumes are crucial. click to chat, Provision of quotes via Online Tool and itineraries in a professional and timely manner, Booking air, land and car hire experiences, producing tickets and other travel documents via GDS and Online tool, Provision of advice and recommendations to Cardmembers to ensure they maximize their benefits, Processing International and Domestic tickets; and dealing with amendments and cancellations, Building relationships with internal and external stakeholders such as travel suppliers and other American Express business units and departments, Interfaces with clients VIP employees and customers to build solid business relationships with them, Selects suppliers for group travel in accordance with program’s travel, budget, preferred supplier, and discounting objectives, where applicable, Provides concierge services relating to event tickets and attendance, including but not limited to locating and securing tickets (at a discounted price, where possible) and assisting with directions to the event or planning group transportation, Assists travelers with acquiring passport, passport renewals, and visa requirements, Delivers travel documents to VIP’s homes or offices as required, May perform daily and weekly reconciliation of sales generated, Ensures optimum customer service through effective use of phone systems and positive communications techniques, Must be able to work under the stress of and meet deadlines, Ability to manage responsibilities in a manner to result in lower costs and better efficiencies for the company, Knowledge of ticketing procedures for domestic and /or international airline, hotel and car rentals, Make seat assignments and request special meals, Arrange non-air travel services such as rail/ferry/AEL tickets, Handle hotel bookings (including those are not bookable in GDS), Urgent e-ticket link for amended reservations, Makes travel arrangement to client related on air/hotel/car/rail/visa etc, Experience in servicing Banking client is prioritized, Has great English written and verbal communication skills, Demonstrates thorough knowledge of domestic, transborder and international travel destinations, Experience with corporate car and hotel bookings, Working knowledge of industry procedures for exchanges, Phase IVs and other ticket handling, Excellent communication skills, both verbal and written, Build complete accurate and detailed client files using Sabre to include Domestic, Transborder and International bookings, Accurately complete changes to client files using Sabre and assist others as needed, Updates and/or build passenger as well as company profiles, Establishes and maintains a rapport with clients in order to ensure customer satisfaction, Resolve moderately complex client service issues, Searches for best fares and shows a good understanding of consolidator and net fares, Ability to work from a home office environment, Manage travels of the participants of the 206 countries attending the 3rd Summer Edition of the Youth Olympic Games 2018, Advice Teams Managers on Travels, Visa, Sports Equipment and Travel Policies, Book, issue, revalidate individual, group tickets (including manual fares) with our suppliers including, Negotiation, management of airlines group agreements, conditions and seats, Commits to follow the Event's policies and rules, Experience at least 5 years in the travel industry or similar position, Proven ability to create international complex travel arrangement including group transportation, Ability to handle multi-cultural clientele, Working knowledge of a GDS mandatory - Galileo preferred, Perfect command of MS Office with advanced Excel, Autonomous and strongly organized with likes to take on challenges, English fluent: formal written and verbal mandatory, Spanish fluent: written and spoken an asset, Effective Customer Contact - Contribute to the achievement of Business Unit targets and product delivery by efficiently handling each contact and achieves call centre productivity targets and standards, Contribute to a positive, cohesive and high performance team and has proven sales aptitude and ability, Demonstrate excellent knowledge across all relevant lines of business in product, system and procedures and contribute to continuous improvement efforts by identifying areas of improvement (personal or business) and suggesting solutions and recommendations, Travel certificate/diploma, fares and ticketing Certificate 1 and 2 or Entry Certificate (Preferred), Knowledge of Amadeus/GDS/Calypso or similar, Excellent communication and listening skills, Microsoft Office skills and high level computer literacy, Working knowledge of airfares construction, Excellent knowledge of geography and arithmetic, Knowledge of Dnata Front Office system/Airline Reservation systems, Proficient in MS Office applications i.e. : planning of itineraries, making reservations, competitive fare computations and ticketing, Ensure a high level of professionalism and customer satisfaction delivered in accordance to the SLAs, Work independently, exercising discretion and judgement, Minimise errors and mistakes by gaining knowledge of procedures, products, rules and regulations, Build and maintain relationships with clients at the relevant level, Makes travel arrangement to client related activities on air/hotel/car/rail/visa etc, Arranging flight itineraries and other special requests (i.e. Writing a great resume is a crucial step in your job search. Bachelor Degree preferred, Sabre GDS experience is required. Escalates problems to supervisor if agent does not have solution to problem, Excellent interpersonal ability, telephone and customer service skills to be able to interact with internal and external clients in a professional manner, Effective organizational and time management skills, with a strong ability to manage multiple complex projects and shifting timetables, Be an excellent communicator with the ability to communicate with customers at all levels, Ability to build sustainable relationships with clients, Knowledge of reservation systems (GDS), IATA rules and basic faring, Ability to adapt quickly to fast paced environment, Demonstrated excellent professional customer service and problem resolution skills, Strong computer skills proficient using multiple screens in an online environment, Build trust while being reliable and dependable, Ideal candidates would have group travel experience, Microsoft product knowledge, experience with Excel, organizational skills and ability to multitask, Candidates must possess excellent written and verbal communication skills, Group travel or event planning experience preferred, Microsoft product knowledge, experience with Excel, Organizational skills, ability to multitask and attention to detail required, Flexibility and ability to deal with changes, Candidates must possess excellent communication skills, Arrange all aspects of athletics team travel: group air, hotel block, charter bus, Arrange all aspects of individual athletics travel: GDS air, hotel, car, Provide emergency and after hours service to Athletics, Obtain travel approval from travelers: accounting codes, Provide Weekly Summary to brief management, Provide Monthly Booking Summary: group bookings of hotel, bus and charter air, Complete knowledge of SABRE or similar GDS, Minimum of 5-years athletic travel experience, Book domestic and international reservations for air, ground, hotel, and rail, Promote the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Travel Consultant Resume. In return, you will receive a range of outstanding incentive benefits, as well as a wealth of training and career development opportunities with one of the best employers in the world, Coaching, developing and mentoring new members of the team. The approved scripting will also be used to book airline reservation(s). Sample Consulting Resume in PDF. Intimate knowledge of USCIS process for H1B, EB5, O1, TN, I-512, Visa RFE. However, the numbers speak for themselves. This would include new hire, contractors, and new team members. Ensure all call and quality customer service metrics are met as outlined in training manual, ) Accurately processes customer airline reservation(s) using applicable GDS system provided, ) Maintains positive relations in all communications with internal and external clients/customers to enhance our business relationship, ) Must be able to work rotating/flexible work schedule, ) May provide training support to new hires training which involves sit besides allowing the new hire to demonstrate the knowledge they acquired in the classroom setting, Work indepently in the absence of supervision, Strong judgement and decision-making skills, Experience with Executive Travel is a plus, Co-ordinate with multiple departments to ensure quick resolution for the customer Build excellent business relationship with customer groups, peers and vendors, Knowledge of travel online booking tools, interface with GDS (Galileo, Amadeus) and the online booking environment, Ability to diffuse difficult situations, turning negative experiences into positive and provide empathy and clarity to internal and external clients, Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork, Ability to convey information clearly and concisely to groups or individuals both verbally and in writing to ensure that they understand the information and the message, Ability to listen and respond appropriately to others with empathy and viable solutions, A strong customer focus and a commitment to delivering ‘EXCELLENT’ service, Customer service experience (minimum 2 years), Excellent and verbal communication skills, Must be an excellent team player, willing to drive team results, Be patient and able to work under pressure, Travel, hospitality or tourism exposure desirable, Must have a willingness to learn as all technical and product training will be provided, Extensive experience from frontline travel agency or airline, in a fast-paced team environment, High skills and competence on corporate travel globally, solution and customer oriented, Vast experience from Amadeus as we use this as GDS, ticketing experience is necessary, Be knowledgeable with the Nordic geography in order to better serve our customers, Fluent in Norwegian and English and sufficient in the other Scandinavian languages, Respond to travel enquiries from internal and external customers in a timely, knowledgeable and professional manner, Strive to deliver customer Service Level Agreement at all times and exceed the customer’s expectation. Advise clients in strategies to minimize their taxes according to tax laws, Prepare and assist individuals with immigration document preparation, Research and evaluate accuracy of documents, Edit as necessary, Ensure proper filing of legal documents within required deadlines, Evaluate suitability of host family and student visa recipients to participate in the program, Maintain compliance with legal regulations and industry standards, Conduct Public Records searches and limited background investigations. This will be in the form of a variety of travel arrangements, including booking flights, car hire, accommodation, ferries, insurance, foreign exchange, You will need to successfully deliver a premium customer service on each and every call, providing all the care and dedication that our clients deserve. Advertising Consultant Resume Example. Education requirements include training in international development. Prepared and filed petitions/applications for clients from different background and cultures. The Visa and Immigration Consultant must have strong communication and negotiation skills as the job is centred on communication with the client, colleagues and authorities. on fare calculations, customer services and Client Travel policy, Assist Team Leader in fostering a cohesive working relationship within the team, Good verbal and written communication skills, Willingness to learn and be a team player, Have worked within a customer-centric organisation and enjoy working as part of a team, Demonstrate and an understanding of the luxury travel market and experience of working in reservations and/or sales, Have experience dealing with customers through various media: face to face, telephone, email and letter, Have strong administrative and organisational skills, Demonstrate effective time management skills, with the ability to prioritise simultaneous tasks, Have a passion for attention to detail and service excellence, Minimum 7 years experience in the corporate travel management industry, Minimum 7 years international reservations experience, Must spend 95% of work time on International travel reservations, Solid experience with international routing and faring, Manage our customers group travel requirements, 2+ years’ experience in project management in a high tech industry, preferably with hosted web-based software, Prior travel industry and/or GDS experience preferred, Successful experience working directly with customers to resolve implementation issues, Demonstrated knowledge of project management tasks in application implementation environment, Demonstrated ability to establish and maintain an effective follow up system to ensure timely and accurate handling project implementation, Excellent organizational and planning skills, Native Portuguese Speaker with fluent English speaking skills, Work in conjunction with other Private Groups GCO's toward company and regional targets for Private Groups departures, Track Private Group sales against agreed regional targets, Regional sales and service fulfillment of all Private Group departures in North America, Fulfillment Management of all Private Group partner relationships and key North America accounts in conjunction with the GPS team in North America, Identify opportunities and work with the GPS team and agency partners to capitalize on Private Group targets, *QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN CANADA***, Work independently, but like being part of a team, Experience from travel industry, knowledge within Amadeus is a plus, Fluent in speaking and writing; English and Swedish, Communicate clearly in role as “agent” to manage customer expectations and ensure detail of supplier T&Cs is understood, Build positive relationships with colleagues to support teamwork and ensure collective goals are reached, Able to understand individual customer requirements and how to exceed their expectation in delivering the service level, Ideally able to demonstrate knowledge from experience in the Travel Industry. Established and managed all aspects of an independently owned immigration practice. Below you'll find our how-to section that will guide you through each section of a It Consultant resume. Passport and document fraud. Download CV Template (DOC format) My safe download promise. As employees of Whistler Blackcomb all employees receive an unlimited seasons pass for skiing/snowboarding at the top ranked resort in North America! To be conversant in industry products (e.g. How to highlight the most desired consultant skills. Completed reservations for business travelers at point of sale accurately. Strong US Consulate, foreign Embassy contacts and research of applicable Immigration cases and statutes. Westjet Airlines, Air Canada Airlines), Excellent knowledge of Canadian, USA & International Geography, Good knowledge of Hotels and Car Rental companies, Ability to work in a fast paced environment, Ability to resolve day to day client concerns while meeting or exceeding expectations and maintaining a high level of customer service, Strong team player interacting effectively & professionally with co-workers, Complete day to day travel consultant services, Consistently meeting quality standards for call centre management, Actively participating in training, product knowledge sessions and team meetings, Search and confirm travel reservations for the customer, offer suggestions and anticipate customer needs, Understand and accurately apply client travel policy and requirements to each interaction, Respond to requests accurately and considering customer service level agreements, Consistently meet and sometimes exceed individual and team goals, Adhere to BCD Travel policies and procedures to maintain quality control, Provide the customer his/her undivided attention and apply BCD Travel communication guidelines to all interactions, Provide assistance to team members as requested, Minimum 3 years' experience in the business travel industry, Solid working knowledge of the travel industry's policies, procedures and processes, Knowledgeable of travel industry systems (i.e. Skills : Proactive customer service, serving as a liaison between Airline and Clients. Travel Consultant Experience Statements. Refer to our travel and tourism CV sample to get an idea of what a quality document looks like, and notice how it’s divided into sections. What to add in the education section of your resume. ), Maintain professional and technical knowledge by attending training workshops, reviewing professional publications, establishing personal networks and participating in professional societies, Keep management informed by submitting activity and results reports, such as daily call reports, weekly call schedules, and monthly and annual regional sales and market analyses, ) Handles all follow-up communications with customer/clients to determine best possible solution for problems. Counterfeit US PASSPORTS Transactions, O1, TN, I-512, visa RFE expert Witness FRAUD Federal,! Best way to get started. organization clients or employees with immigration procedures, close and... 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